This Pledge is submitted by the Client (defined as the parent or legal guardian completing the designated online application form) to ASDORY LLC (the "Company") and forms an integral part of the Application and Service Agreement. By submitting the application form and confirming the designated checkbox, the Client agrees to be bound by all terms set forth below, which shall constitute a valid and legally binding electronic record.

 

Article 1 – Adaptation and Respect for the Educational Environment

• Compliance with facility rules and educational philosophy: The Client solemnly pledges to strictly comply with the rules, customs, and instructions of the teachers and staff of the accepting nursery or kindergarten (hereinafter the "Accepting Institution"). The Client undertakes to respect Japanese educational culture and customs and to refrain from any conduct that disrupts the smooth operation of the institution.

• Respect for language and culture: The Client undertakes to respect the primary language(s) of the Accepting Institution (Japanese, English, etc.) and to make every reasonable effort to communicate and adapt smoothly.

• Prohibition of political, religious, and solicitation activities: The Client pledges to refrain entirely from propaganda, promotion of specific ideologies, religious solicitation, or any commercial activities that are inappropriate in an educational setting.

 

Article 2 — Administrative Procedures and Communication

• Submission of documents and payment of fees: The Client pledges to submit all required documents (including contact cards and health questionnaires) accurately and by the specified deadlines, and to pay all applicable fees (including meal costs and incidental expenses) without delay.

• Attendance at meetings: The Client undertakes to participate, without exception, in any meetings requested by the Accepting Institution or the Company (including online meetings) before, during, and after the enrollment experience.

• Delegation of authority to on-site staff: With respect to everyday disputes or behavioral matters among children arising within the facility, the Client agrees to accept the judgment and instructions of the on-site teachers and the Accepting Institution as final, and to work toward resolution accordingly. This delegation applies to daily life guidance and behavioral guidance only.

 

Article 3 — Health and Safety Management

• Accurate disclosure of health information: The Client pledges to accurately disclose all relevant information regarding the child, including the child’s health condition, allergies, special medical needs, dietary needs (including religious or cultural dietary restrictions), pre-existing medical conditions, and vaccination history. In the event that an incident occurs due to a false or incomplete disclosure, the Client acknowledges that they shall bear sole responsibility for addressing the consequences.

• Food allergies and restrictions on bringing food: The Client undertakes not to bring any food or beverages into the facility without prior permission from the Accepting Institution, and to ensure that food is not given to other children, in order to prevent allergic incidents. The Client also agrees to keep the child home when they present symptoms such as fever.

• Safety responsibility during commute: The Client acknowledges that the safety of the child during travel to and from the facility is entirely the responsibility of the parent or guardian, and pledges not to hold the Accepting Institution or the Company liable for any incident occurring during such travel.

• Consent to emergency medical intervention: In the event of an emergency in which the family cannot be contacted, the Client consents to the Accepting Institution arranging transportation to a medical facility or administering first aid as deemed necessary by on-site staff.

 

Article 4 — Information Protection and Privacy

• Restrictions on photography, video recording, and social media posting: The Client pledges not to photograph or record video in which the faces of other children, pupils, or staff members are visible, and not to upload any such content to social media or other platforms without prior permission.

• Confidentiality obligation: The Client undertakes not to disclose to any third party, or post online, any internal information about the Accepting Institution learned through the Service, including personal information of teachers, other families, or any internal operational matters.

 

Article 5 — Liability and Insurance

• Liability for damages: Should the Client, through intentional act or negligence, cause damage to the facilities, equipment, or any third party at the Accepting Institution, the Client pledges to bear full liability for such damages.

• Mandatory insurance: Obtaining travel insurance or personal accident insurance covering the child and accompanying guardian(s) for accidents, injuries, and illness occurring within Japan is an obligation of the parent or guardian. All related procedures, including selection of an insurance product and payment of premiums, are the sole responsibility of the parent or guardian. If requested by the Company, the Client undertakes to submit a copy of the insurance certificate by the specified deadline.

• Acknowledgement of liability for damages in case of non-compliance: In the event that damages arise due to the Client's failure to obtain insurance or as a result of any false declaration regarding insurance status, the Client shall bear sole responsibility for such damages. Neither the Accepting Institution nor the Company shall bear any liability in such circumstances.

 

Article 6 — Disclaimer and Legal Agreements

• Disclaimer for accidents and injuries: In respect of unavoidable accidents occurring in the course of ordinary educational activities, the Client pledges to first seek resolution through written correspondence (including email) between the parties, provided that neither the Accepting Institution nor the Company has been grossly negligent. The consultation period shall be thirty (30) days from the date on which one party notifies the other of the dispute. If the matter remains unresolved thereafter, it shall be referred to the court designated in Article 10 of the Service Agreement.

• Acknowledgement of the Company's limited role: The Client understands and agrees that the Company acts solely as a matching and coordination service and does not bear direct liability for educational content or incidents occurring within the Accepting Institution.

• Early termination (withdrawal) provision: In the event of a breach of this Pledge, or in the event of conduct that the Accepting Institution determines makes continuation of the Service inappropriate, the Client accepts that enrollment experience may be terminated immediately, and acknowledges that no refund shall be provided in such circumstances.

• Termination for Breach and Exclusion of Refunds: In the event of termination due to a breach of this Pledge, no refund shall be provided, notwithstanding the refund provisions in Article 4 of the Service Agreement.

• Governing law and jurisdiction: The governing law and jurisdiction applicable to this Pledge shall be as set forth in Article 10 of the Service Agreement.

 

Article 7 — Operational Integrity

• Exclusion of antisocial forces: The Client represents and warrants that they have no connection whatsoever with antisocial forces. For further details, the provisions of Article 9 of the Service Agreement shall apply.

• Amendment of this Pledge: The version of this Pledge in effect at the time of application shall govern the Client's obligations. Conditions regarding any future amendment shall be as set forth in Article 11 of the Service Agreement; no separate amendment clause is provided in this Pledge.

• Language: In the event of any inconsistency between the Japanese and English versions of this Pledge, the English version shall prevail.

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By submitting the application form, the Client confirms having read, understood, and agreed to all terms set forth in this Pledge.